Last Updated: August 10, 2026
La Familia Provider Health Services LLC (“La Familia,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide when you visit our website, contact us, or request information about our services.
This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website.
Information We Collect
We may collect information that you voluntarily provide to us when you:
- Submit a contact or appointment request form
- Request information about our services
- Contact us by phone, email, or other communication methods
- Communicate with our staff regarding services
- Submit an inquiry through our website
Depending on how you interact with us, the information we may collect can include:
- Name
- Phone number
- Email address
- Mailing or service address
- Appointment or service information
- Information included in your message or inquiry
- Other information you voluntarily provide
Please do not submit sensitive medical, financial, or other confidential information through a
general website contact form unless specifically requested by La Familia through an appropriate and
secure method.
Information Collected Automatically
When you visit our website, certain technical information may be collected automatically. This may include:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Date and time of your visit
- Referring website
- General website usage information
This information may be collected through standard website technologies, including cookies and similar technologies.
How We Use Your Information
We may use information we collect to:
- Respond to your questions and requests
- Contact you regarding requested services
- Schedule or coordinate appointments
- Provide information about our services
- Communicate with clients, families, or authorized representatives
- Improve our website and services
- Maintain website security
- Prevent fraud, misuse, or unauthorized activity
- Comply with applicable laws and legal obligations
We will use information only for legitimate business and service-related purposes.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to help operate the website, understand website usage, improve functionality, and enhance the user experience.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
How We Share Information
We do not sell or rent your personal information to third parties.
We may share information when reasonably necessary to:
- Provide requested services
- Respond to your inquiries
- Work with authorized representatives or care coordinators
- Use service providers that assist us with website hosting, communications, scheduling, technology, or business operations
- Comply with applicable laws, regulations, legal processes, or governmental requests
- Protect the rights, safety, and security of La Familia, our clients, employees, or others
Where appropriate, we take reasonable steps to ensure that service providers handling information on our
behalf use it only for authorized purposes.
Healthcare and Sensitive Information
Because La Familia Provider Health Services LLC provides healthcare-related and in-home care services, some information provided to us may be sensitive or related to an individual’s care.
Our general website is not intended to be used as a secure method for submitting detailed medical or other sensitive health information unless we specifically provide an appropriate secure method for doing so.
If you need to discuss sensitive information regarding services or care, please contact our office using the contact information provided on our website.
Where applicable, La Familia will handle protected health information in accordance with applicable privacy and security requirements.
Third-Party Websites and Services
Our website may contain links to third-party websites, services, or resources.
We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
Data Security
We take reasonable administrative, technical, and organizational measures to protect information against unauthorized access, disclosure, alteration, or destruction.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee the absolute security of information transmitted through the internet.
Data Retention
We retain information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide requested services, maintain appropriate business records, resolve disputes, comply with legal obligations, and enforce our agreements.
The length of time information is retained may vary depending on the type of information and the reason it was collected.
Children’s Privacy
Our website is not intended to knowingly collect personal information directly from children without appropriate involvement of a parent, guardian, or authorized representative.
If you believe that a child has provided personal information to us through the website without appropriate authorization, please contact us so that we can review the situation.
Your Privacy Choices
Depending on applicable law, you may have certain rights regarding your personal information, including the right to request access to, correction of, or deletion of certain information.
To make a privacy-related request, please contact us using the information below.
We may need to verify your identity before processing certain requests.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, services, technology, or legal requirements.
When we make changes, we will update the “Last Updated” date at the top of this page.
We encourage you to review this Privacy Policy periodically.
Contact Us
If you have questions about this Privacy Policy or how we handle information, please contact us:
La Familia Provider Health Services LLC
721 S Raul Longoria Rd, Suite E
Edinburg, TX 78542
Phone: (956) 223-1840
Email: lafamiliaphs@gmail.com